The Markin ARPU report for B2C enterprisesRead now
MARKIN

SOLUTION/Make every growth motion you already run perform better

The next best action engine for every customer, every moment.

Markin runs continuous next best action decisioning across your live campaigns, journeys and product surfaces, picking eligibility, timing, channel, offer and message per person, and coordinating contact pressure across programs. Every decision measured against control, reported as incremental ARPU.

Agent · Onboarding

User journey · scored live

·Signup
Next best step
·First value
·Habit day-7
·First purchase
·Repeat
Growth Optimization

Move new users to first value

Live · 1/4

What growth optimization looks like with Markin.

Eligibility, not segments

Models score every customer for every candidate action in real time, replacing fixed segments and rule trees with live 1:1 eligibility.

Timing, channel, offer, pressure

Every lever tuned per person: the moment, the surface, the incentive depth and the total contact pressure across all campaigns.

Coordinated across campaigns

One decision layer arbitrates all active journeys, so no customer is hit by conflicting or duplicated actions.

Opportunity intelligence

The segments your team should be acting on today.

Markin surfaces live opportunities, scored, sized and priced in ARR, so growth work starts on the accounts that actually move the number.

Eligibility fix
91score

Users receiving offers they'd take anyway

Uplift model shows zero incremental impact from current cross-sell push, spending margin on natural buyers.

Reach

34.7K users

At stake

€1.2M ARR

Pressure release
86score

Fatigued high-LTV base

Cohort touched by 4+ campaigns per week, next-touch has negative expected ARPU.

Reach

22.1K users

At stake

€780K ARR

Channel fit
82score

Push-first users on email calendar

4x higher response in push, currently on weekly email drip.

Reach

18.4K users

At stake

€520K ARR

Offer depth
79score

Over-discounted winback cohort

Save rate identical at 10% vs 20% off, current program defaults to 20%.

Reach

9.6K users

At stake

€340K ARR

How it works

Data. Intelligence. Action.

The same three-layer loop that powers every Markin motion, tuned for growth optimization.

01

Read the programs you already run

Markin ingests active campaigns, journeys and treatments, then measures who actually responded, who was going to convert anyway and who was over-contacted.

02

Decide per person, per moment

For each customer, agents pick the eligible action with the highest expected incremental ARPU (or decide to hold), using propensity, uplift, survival or sequence models depending on the decision.

03

Experiment, scale, retire

Every decision runs against control. Wins are scaled, losses are stopped, learnings from one motion feed the next.

1:1 execution

One decision per customer. One message. One moment.

Every row is a live decision Markin ships into your CRM, app or contact center, no segment builders, no rule trees.

Ana G.

Retail · Loyalty Gold

The pieces you saved just came back in your size

Push

Sat 10:14 local

Held 48h

Tom R.

Fintech · Payroll active

Your surplus could earn 3.8% in Savings

In-app

Payday +2

3.8% APY

Marc P.

Telco · Contract T-18d

Keep your number, lock a better plan for 12 months

Call

Weekday 6pm

Loyalty plan -10%

Priya S.

Travel · MAD→LHR

Pick your seat, upgrade to Comfort for €12

Email

T-72h

Comfort seat

Measured impact

The numbers growth optimization teams see with Markin.

Read a customer case

+18%

incremental ARPU on optimized motions

-32%

contact pressure at higher revenue

100%

of decisions run against control

Every campaign we already run is now measured, optimised and coordinated by Markin. Same channels, same team, materially higher ARPU.

VP CRM

Top-5 European retailer

Inside the product

Growth Optimization, running 1:1.

Three concrete decisions Markin ships for growth optimization, on the surfaces you already run.

Agent · Onboarding

User journey · scored live

·Signup
Next best step
·First value
·Habit day-7
·First purchase
·Repeat

Onboarding

Move new users to first value

Personal 7-day paths tuned per signup, replacing the static welcome drip.

Agent · In-app

Next best offer · scored per user

Premium tier, 30 days55
Complementary bundle72
Waived shipping89
Loyalty boost, 2x66

Cross-sell

Rank offers per account

Uplift ranks every candidate offer per person and picks the one that actually moves this customer.

Agent · Contact center

Churn risk · 30d

0.80

Save play ready

Churn

Save only what's worth saving

Agents trigger the exact intervention (or silence) that maximises retained ARPU, not raw save rate.

FAQ

How is growth optimization different from a campaign tool or CRM?

Markin is not a channel or a rule engine. It performs the analytical and experimentation work of a growth data science team: generating hypotheses, sizing them, running controlled experiments and learning what actually moves ARPU. Execution can land in your existing CRM, product or contact center.

What models are behind Markin?

A stack of proprietary deep-learning and causal models (propensity, uplift, survival, sequence, embeddings) orchestrated by reasoning agents. The right method is picked per decision, retrained continuously on your data.

Do we need to move our data?

No. Markin reads from your warehouse, product events, CRM and operational systems in place. Nothing is copied, nothing gets locked in.

How is impact measured?

Every decision runs against a control group. Impact is reported as incremental ARPU, revenue and margin, not opens, clicks or engagement proxies.

Can Markin decide to do nothing?

Yes. When no intervention has positive expected value, Markin holds. Silence is a valid, auditable decision.

What about data security and compliance?

SOC 2, ISO 27001, ISO 42001 and GDPR ready. Least-privilege access, per-tenant encryption, audit logs on every decision and finding.

See growth optimization run on your data.

A 30-minute demo, the same agents, the same decisions, the same 1:1 execution.