The Markin ARPU report for B2C enterprisesRead now
MARKIN

INDUSTRY/Travel

Fill seats. Raise basket. Return the trip.

Markin triggers the right ancillary, upgrade or return-trip nudge at the exact moment intent peaks, across booking, in-trip and post-trip.

TravelTravel

Markin for Travel

+€14

ancillary revenue per booking

+21%

return-trip rate at 90 days

+9pt

premium cabin mix

The reality today

What growth looks like in travel.

Every travel team we talk to fights the same set of frictions. Markin doesn’t add a tool on top, it replaces the rule trees and segments with a decision per user.

  • Ancillary revenue capped by static merchandising rules.
  • Return-trip rate depends on generic newsletters.
  • Loyalty tiers reward frequency, not real economics.
  • Disruptions burn loyalty because recovery is one-size-fits-all.
Travel

Use cases

How travel teams grow ARPU with Markin.

Ancillaries

The right add-on, timed right

Bags, seat, lounge, insurance, each offer tuned per traveler and per moment in the journey, from booking to gate.

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Agent · In-app

Next best offer · scored per user

Premium tier, 30 days55
Complementary bundle72
Waived shipping89
Loyalty boost, 2x66

Upgrade

Sell premium at the right price

Agents price and offer cabin upgrades per user, per route, per moment, turning empty premium seats into ARPU.

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Agent · Email + Push

Plan match · per user

Basic

Recommended for this user

€9

Premium

€14

Annual

€119

Loyalty

Return the trip

Personal reasons to book again, tied to destinations, seasons and status milestones the traveler actually cares about.

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Agent · Loyalty
45%

Tier progress · Gold

3 more sessions this week to unlock a personal reward.

Personal challenge active

Recovery

Turn disruptions into loyalty

When flights slip, the right proactive gesture, voucher, upgrade, human message, protects the next booking.

Explore the solution
Agent · Push + Email

Message composed · 1:1

PushEmailSMSIn-app

Preview

Hey Sara, your usual weekend picks are 20% off through Sunday.

Sent 09:14 local · optimal open window

Ancillaries used to be a static merchandising problem. Markin turned it into a 1:1 decision, and put €14 of extra revenue on every booking.

SVP Digital

European flag carrier

Also in this space

Related industries.

FAQ

How fast can we see impact in travel?

Most teams run a first pilot in 30 days on a single motion (e.g. churn or cross-sell) and see measurable ARPU lift inside 90 days.

Do we need to move our data?

No. Markin reads from your warehouse, CDP or product events directly, nothing gets copied, nothing gets locked in.

How does Markin fit our existing CRM, app and contact center?

Markin executes into the systems you already have, Braze, Iterable, Salesforce, Twilio, your own app SDKs and contact-center tools, via native integrations.

How is this different from a rules engine or campaign tool?

You don’t author segments or rule trees. Agents decide per person, per moment, and are evaluated against ARPU, not opens or clicks.

What about data security and compliance?

Markin is SOC 2, ISO 27001 and GDPR ready, with least-privilege access, per-tenant encryption and audit logs on every agent decision.

See Markin run on your travel stack.

A 30-minute demo on your real data, the same agents, the same decisions, the same 1:1 execution.