Markin + Recurly
Subscription lifecycle and involuntary churn signal.
Voluntary and involuntary churn need different interventions and are usually reported as one number. Separating them is often worth more than any new model.
Read onlyTriggered event
What Markin reads
- Subscription state changes
- Dunning and payment recovery outcomes
What Markin writes back
- Retry and save-offer timing decisions
How the connection works
| Pattern | What it means here |
|---|---|
| Read only | Markin reads signal from this system. Nothing is written back and no schema is changed. |
| Triggered event | Markin emits an event that starts or advances a journey. Near-immediate, and the channel keeps its own governance. |
Recurly questions
- How does Markin connect to Recurly?
- Read only, Triggered event. Markin reads signal from this system. Nothing is written back and no schema is changed.
- What does Markin read from Recurly?
- Subscription state changes; Dunning and payment recovery outcomes.
- What does Markin write back into Recurly?
- Retry and save-offer timing decisions
- Do we have to move our data to Markin?
- No. Markin reads from your warehouse, product events and operational systems in place, on your compute, under the access rules your data team already set. Nothing is copied into a separate customer base and there is no vendor-side profile store to migrate off later.
- Does Markin replace our engagement platform or CDP?
- No, and it should not. Your engagement platform keeps the channel, the templates, the deliverability and the governance. Your CDP keeps identity and consent. Markin adds the layer neither has: deciding which action deserves to exist for each customer, and proving it against a holdout.
- What if the system we use is not listed?
- The four activation patterns cover almost everything: attribute write-back, triggered event, decision API and direct surface rendering. Any system that exposes an API, accepts a table, or can read a warehouse column can receive decisions. New connectors are built during deployment, typically in days.