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MARKIN

Markin + Customer.io

Attributes and events into existing campaigns.

The fastest path from decision to revenue is usually a campaign that already exists and only needs a better audience and a better reason to fire.

Attribute write-backTriggered event

What Markin reads

  • Person attributes and segment membership
  • Delivery and conversion metrics

What Markin writes back

  • Person attributes with the action and expiry
  • Trigger events

How the connection works

Activation patterns used with Customer.io
PatternWhat it means here
Attribute write-backMarkin writes the decision onto the customer profile; your existing journeys read it as an entry condition. Latency is the platform's sync interval.
Triggered eventMarkin emits an event that starts or advances a journey. Near-immediate, and the channel keeps its own governance.

Customer.io questions

How does Markin connect to Customer.io?
Attribute write-back, Triggered event. Markin writes the decision onto the customer profile; your existing journeys read it as an entry condition. Latency is the platform's sync interval.
What does Markin read from Customer.io?
Person attributes and segment membership; Delivery and conversion metrics.
What does Markin write back into Customer.io?
Person attributes with the action and expiry Trigger events
Do we have to move our data to Markin?
No. Markin reads from your warehouse, product events and operational systems in place, on your compute, under the access rules your data team already set. Nothing is copied into a separate customer base and there is no vendor-side profile store to migrate off later.
Does Markin replace our engagement platform or CDP?
No, and it should not. Your engagement platform keeps the channel, the templates, the deliverability and the governance. Your CDP keeps identity and consent. Markin adds the layer neither has: deciding which action deserves to exist for each customer, and proving it against a holdout.
What if the system we use is not listed?
The four activation patterns cover almost everything: attribute write-back, triggered event, decision API and direct surface rendering. Any system that exposes an API, accepts a table, or can read a warehouse column can receive decisions. New connectors are built during deployment, typically in days.

Connect Customer.io and read the first holdout.