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Monetization rate

Also called: Paying share

Monetization rate is the share of active customers who pay anything in a period. Together with ARPPU it decomposes ARPU exactly, separating how many customers were converted from how much the converted ones spent.

How it is calculated

Monetization rate = Paying users / Active users

ARPU = Monetization rate x ARPPU. If ARPU moves, this identity says which half moved.

Why it matters for ARPU

It is the first diagnostic to run when ARPU shifts, and it usually points at a different team than the one that gets blamed.