Customer Intelligence for Telecommunications. Deliver 1:1 Personalized Engagement.

Markin predicts the next best action, and launches 1:1 personalized engagement.

See the platform in action

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We won’t share your data with third parties. Ever.

why choose Markin?

AI Anticipates what every subscriber needs next.
‍Then deliver it.

Markin merges usage patterns, network telemetry, support interactions and billing data to detect churn drivers early and uncover signals that subscribers are ready for higher‑value plans, bundled services or device upgrades.

Unify Subscriber Signals

Bring network performance, device usage, billing data, CRM and support history into a single real‑time profile. Telcos can finally unlock the data they’ve always had, turning long‑held signals into better offers, proactive support and personalized service.

Predict & Decide

Markin’s AI monitors network degradation, contract milestones, billing anomalies and high‑usage patterns, purchase behaviour and product adoption. It recommends not only the best retention action but also when to upsell premium data plans, cross‑sell bundled services or propose device upgrades

Deliver 1:1 Engagement

Launch 1:1 personalised retention, upsell and cross‑sell campaigns across SMS, email, push and customer care. Our AI tailors the offer type, incentive level, timing and channel for each subscriber, ensuring interventions feel relevant and revenue growth is maximised.

Real‑time subscriber intelligence.

31%

Reduction in churn

Operators using Markin detect at-risk subscribers before contract expiry and intervene with personalised retention offers.

2.1M

Subscriber signals unified

Markin connects network events, billing, CRM and support data into a single real-time subscriber profile.

"We know when a subscriber is about to leave, weeks before they would have cancelled."

Markin surfaces churn signals our team never saw before. We now intervene at the right moment, with the right offer, on the right channel.

Rated 4.97/5 from 500+ reviews

Markin personalizes what should be personalized.

Markin handles the heavy lifting of turning fragmented subscriber data into clear decisions and 1:1 engagement, so your team can focus on strategy, experimentation, and growth.

Telecommunications

14% increase in top-line revenue.

“Markin helped us move from broad lifecycle messaging to truly personalized subscriber engagement.”

Sahara Price

CMO, Telecommunications

Want to see how Markin works for telecommunications?

We’ll show you how Markin does it.

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Built for always-on always-on subscriber engagement.

Proactive insights.

Markin turns complex viewer behavior into clear, actionable intelligence your growth, CRM, and lifecycle teams can actually use.

Cross-channel engagement, built in.

Markin helps streaming teams orchestrate personalized engagement across email, push, in-app, and lifecycle journeys, all from one decisioning layer.

Enterprise revenue teams

Built for the Enterprise.

Everything modern subscription businesses need to deploy, govern, and scale AI-driven customer growth with confidence.

Secure & Compliant

Enterprise-grade security, governance, and access controls to protect customer data and keep every action aligned with your standards.

Enterprise Scale

Run personalization, decisioning, and campaign execution across millions of customer signals without compromising speed or reliability.

Fully Integrated

Connect Markin to your warehouse, CDP, CRM, billing, product analytics, and engagement stack—without rebuilding your system from scratch.

Visibility & Control

See what the AI is doing, why it made each decision, and how performance evolves across retention, expansion, and lifecycle campaigns.

Standards & Compliance

SOC 2, GDPR, role-based access, auditability, secure data handling, and the controls enterprise teams expect.