Customer Intelligence for Streaming & Media. Deliver 1:1 streaming experiences.

Markin predicts the next best action, and launches 1:1 personalized engagement.
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why choose Markin?
Anticipate what every viewer needs next. Then deliver it.
Markin helps streaming platforms unify viewer signals, predict risk and intent, and launch 1:1 engagement across every channel, so retention, watch time, and subscriber value grow continuously.
Unify Viewer Signals
Bring watch behavior, billing, CRM, support, device usage, and engagement data into one live viewer profile. Markin gives your team and your AI agents a complete picture of every subscriber.
Predict & Decide
Markin continuously analyzes viewing patterns, churn signals, renewal timing, and engagement behavior to surface what matters most: who is likely to churn, who is ready to upgrade, and what next best action will drive the most revenue.
Deliver 1:1 Engagement
Launch hyper-personalized campaigns based on each viewer’s behavior, preferences, lifecycle stage, and risk profile. Markin adapts message, timing, offer, and channel automatically, across email, push, in-app, and more.
Real‑time viewer intelligence.
28%
Reduction in post-event churn
Teams using Markin identify at-risk viewers earlier and launch retention campaigns before disengagement turns into churn.
20M
Viewer signals processed.
Markin turns raw viewing data, billing events, and engagement signals into actionable intelligence at enterprise scale.
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"We moved from reactive churn reports to proactive subscriber intelligence."
Markin tells us who's about to leave, which PPV buyer is losing money on their plan, and who's ready to upgrade, before any of that shows up in a dashboard.
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Rated 4.97/5 from 500+ reviews
Markin automates what should already be personalized.
Markin handles the heavy lifting of turning fragmented viewer data into clear decisions and 1:1 engagement, so your team can focus on strategy, experimentation, and growth.
Streaming platform
14% increase in top-line revenue.
“Markin helped us move from broad lifecycle messaging to truly 1:1 personalized viewer engagement.”
Sahara Price
VP of Marketing, Streaming Platform
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Built for always-on always-on viewer engagement.
Revenue Summary
$80,000
April
May
June
July
Proactive insights.
Markin turns complex viewer behavior into clear, actionable intelligence your growth, CRM, and lifecycle teams can actually use.
Cross-channel engagement, built in.
Markin helps streaming teams orchestrate personalized engagement across email, push, in-app, and lifecycle journeys, all from one decisioning layer.
Enterprise revenue teams

Built for the Enterprise.

Everything modern subscription businesses need to deploy, govern, and scale AI-driven customer growth with confidence.
Secure & Compliant
Enterprise-grade security, governance, and access controls to protect customer data and keep every action aligned with your standards.
Enterprise Scale
Run personalization, decisioning, and campaign execution across millions of customer signals without compromising speed or reliability.
Fully Integrated
Connect Markin to your warehouse, CDP, CRM, billing, product analytics, and engagement stack—without rebuilding your system from scratch.
Visibility & Control
See what the AI is doing, why it made each decision, and how performance evolves across retention, expansion, and lifecycle campaigns.
Standards & Compliance
SOC 2, GDPR, role-based access, auditability, secure data handling, and the controls enterprise teams expect.
“We finally moved from audience-level marketing to viewer-level engagement.”
Jason Rothman
Head of Lifecycle, Streaming Platform