Customer Intelligence for Ecommerce & Retail. Deliver 1:1 Personalized Engagement.

Markin predicts the next best action, and launches 1:1 personalized engagement.
See the platform in action
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
We won’t share your data with third parties. Ever.
why choose Markin?
AI that knows every customer's next purchase before they do. Then drives it.
Markin unifies purchase history, browsing behaviour, loyalty data and support interactions to detect churn risk early and uncover when customers are ready to buy again, upgrade their membership or discover products they didn't know they needed.
Unify Customer Signals
Bring purchase history, on-site behaviour, loyalty activity, returns data and email engagement into a single real-time customer profile. Retail and eCommerce teams can finally unlock the data they've always had, turning long-held signals into better offers, smarter recommendations and personalised service at every touchpoint.
Predict & Decide
Markin's AI monitors cart abandonment patterns, category affinity, membership milestones and repurchase cycles. It recommends not only the best retention action but also when to upsell premium membership tiers, cross-sell complementary product categories or re-engage lapsed customers before they buy elsewhere.
Deliver 1:1 Engagement
Launch 1:1 personalised retention, cross-sell and win-back campaigns across email, SMS, push and on-site. Our AI tailors the product recommendation, incentive level, timing and channel for each customer, ensuring every interaction feels relevant and revenue per customer is maximised.
Real-time data and insight.
41%
Increase in repeat purchase rate
Retailers using Markin identify lapsed members, abandoned carts, and cross-sell windows, and reach each customer with a message built for them.

2.8M
Customer signals unified
Markin unifies purchase history, browsing behaviour, loyalty data and email engagement into a single profile ready for 1:1 action.
Star iconStar iconStar iconStar iconStar icon
"Every customer now gets a different experience, and our revenue shows it."
We used to send one email to everyone. Now Markin decides the message, the offer, the timing, and the channel for each customer individually. Our repeat purchase rate went up 41% in 90 days.
Continue reading
Star icon
Rated 4.97/5 from leading enterprise brands
Markin turns every customer signal into a reason to come back.
Lapsed members, abandoned carts, cross-sell affinities, premium upgrade signals, Markin finds each opportunity and executes 1:1 campaigns that actually convert.
D2C retail brand
41% increase in repeat purchase.
“Every customer now gets a different experience, and our revenue shows it.”
Sahara Price
Head of Product, Baincroft
Need some help?
We’re here to provide support and assistance.
Request a demo
Request a demo
Built for clarity and momentum.
Collaboration built-in.
Whether you’re pitching, planning, or presenting, Prospect keeps your numbers sharp and your story clear. Everything’s accurate, synced, and ready when you are.
Explore Collaboration
Explore Collaboration
Revenue Summary
$80,000
April
May
June
July
Insight without noise.
Prospect distills raw data into clean, visual summaries that actually make sense. No more spreadsheets, no more guesswork—just meaningful, real-time intelligence.
Explore Insight
Explore Insight
Enterprise revenue teams

Built for the Enterprise.

Everything modern subscription businesses need to deploy, govern, and scale AI-driven customer growth with confidence.
Secure & Compliant
Enterprise-grade security, governance, and access controls to protect customer data and keep every action aligned with your standards.
Enterprise Scale
Run personalization, decisioning, and campaign execution across millions of customer signals without compromising speed or reliability.
Fully Integrated
Connect Markin to your warehouse, CDP, CRM, billing, product analytics, and engagement stack—without rebuilding your system from scratch.
Visibility & Control
See what the AI is doing, why it made each decision, and how performance evolves across retention, expansion, and lifecycle campaigns.
Standards & Compliance
SOC 2, GDPR, role-based access, auditability, secure data handling, and the controls enterprise teams expect.
frequently asked questions
Everything you need to understand how Markin helps unify viewer data, predict subscriber behavior, and deliver 1:1 engagement at scale.
Can I use Prospect with my current tools?
Chevron down icon
Yes—Prospect is built to integrate seamlessly with the platforms you already rely on. From data sync to workflow triggers, we support popular tools out of the box and offer API access for everything else.

Whether you’re using Slack, Notion, Google Workspace, or something more specialized, Prospect fits into your stack without disrupting it. We believe software should meet you where you are—not the other way around.
Contact us
Contact us
How long does setup take?
Chevron down icon
Most teams are set up in under an hour. We’ve designed Prospect to be intuitive from the start—no need for lengthy onboarding sessions or technical hand-holding. Just connect your data sources, set your preferences, and your workflows are ready to go. Our team is always on hand if you want help, but most users don’t need it.
Contact us
Contact us
What happens if I outgrow the Free plan?
Chevron down icon
The Free plan is designed to get you started, but when your needs grow, Prospect scales with you. Upgrading is seamless—no data loss, no reconfiguration. You’ll instantly unlock more automation, more integrations, and advanced features to help your team stay ahead. We’ll even guide you through the transition to make sure nothing gets missed.
Contact us
Contact us
Is my data secure with Prospect?
Chevron down icon
Security is a non-negotiable. Prospect uses end-to-end encryption in transit and at rest, along with advanced identity management features like SSO, 2FA, and granular role permissions. We also run regular audits and work with trusted infrastructure providers to safeguard every layer of your data. You own your data, and it’s never used or shared without your consent.
Contact us
Contact us
Are our company secrets protected with Prospect?
Chevron down icon
Yes—confidentiality is central to everything we build. Whether it’s financial reports, internal notes, or sensitive forecasting data, it stays strictly yours. We don’t access or analyze your information unless explicitly requested for support. Our platform is used by companies with strict compliance needs, and we meet or exceed industry security standards.
Contact us
Contact us
Does Prospect support teams in different time zones?
Chevron down icon
Absolutely. Prospect is built for global teams with asynchronous schedules. From workflow notifications that adjust to local time, to real-time collaboration that doesn’t require everyone to be online at once, we make working across time zones feel natural. You can set time-aware triggers, assign reviewers by region, and keep your processes running smoothly around the clock.
Contact us
Contact us
Can I cancel or change plans anytime?
Chevron down icon
Yes—your plan is always in your control. Downgrade, upgrade, or cancel without needing to contact support or jump through hoops. Your settings and data are preserved, so if you return later, you can pick up right where you left off. We believe in earning your trust, not locking you in.
Contact us
Contact us
“We now rely on Prospect for all our software needs.”
Jason Rothman
Head of Operations, Continuum
Meet our Customers
Meet our Customers